Shipping policy

At Healira, we aim to process and ship your order as quickly as possible once your payment is completed.

International Shipping

We ship worldwide. Delivery times may vary depending on your location and local customs processing. Please note that some items may ship from different locations, including the United States, Europe, China, or Australia.

While most orders arrive within 7–14 business days, customs clearance and other factors may occasionally cause delays. Your patience is appreciated.

Shipping Methods & Estimated Delivery Times

- ePacket: 7–15 business days (excluding weekends & holidays)

- EMS: Up to 20 business days (excluding weekends & holidays)

- USPS: 1–5 business days (U.S. only; excluding weekends & holidays)

Note: Unexpected delays may occur due to customs, weather, or flight disruptions. We kindly ask for your patience in these cases.

Shipping FAQ

Is shipping included in the price?
Yes, we offer free worldwide shipping on all orders.

Can I change my delivery address?
Yes, but please contact us immediately at info@healira.com if you need to change your shipping address. Once the order has been shipped, we are unable to modify it.

How can I cancel my order?
Please reach out to info@healira.com as soon as possible if you wish to cancel. If the item has already been shipped, we unfortunately cannot cancel it.